Due to their unique position, telecommunicators are inundated with constant stress, often without an effective way to release it. The accumulation of stress can lead to burn-out, apathy, increased sick-time or at its peak the on-set of PTSD. The question is how to provide a coping strategy for the telecommunicator to effectively negate the effects of stress?  The answer is Emotional Intelligence.  

The practice of Emotional Intelligence through the process of mindfulness provides the telecommunicator with strategies to deal with chronic stress accumulation. Mindfulness is the practical application of self-awareness, self-management, and social awareness; in short, developing mindfulness means developing emotional intelligence. 

This engaging workshop provides the telecommunicator with strategies to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies.